“We Have a Better Story to Tell”

  • Hangwelani Hope MagidimishaEmail author
  • Lovemore Chipungu


Whenever the subject on service delivery is discussed, the discourse is always associated with the negativities and inequalities that are associated with it. However, this chapter is a departure from this negative tone. It takes a positive course by celebrating the milestones that have been covered in a bid to enable everyone to have access to decent life. It discards the notion of a “mourning nation” but instead; embraces and celebrates post-apartheid achievements that manifest themselves physically and socially. Hence it tells “a better story” about service delivery in the midst of the search for a lasting solution. The reality is that post-apartheid South Africa is no longer a polarised state where access to public services is only enjoyed by the privileged few in the community. However, this does not neutralise the complexity and diversity of the subject as far as the nature of services vis-à-vis inequality are concerned.


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Hangwelani Hope Magidimisha
    • 1
    Email author
  • Lovemore Chipungu
    • 1
  1. 1.University of Kwazulu-NatalDurbanSouth Africa

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