Coach! The Challenge of Leadership Coaching and Mentoring in the Context of Intercultural Work Environments

  • Alex Couley
  • Julia Milner


This case study sheds light on how a leader may need to utilize both sophisticated coaching and mentoring skills to assist an employee adjust to a senior role, a new organization, as well as a new culture. The case study is set against the background of migration from China to Australia but is applicable to any major cross-cultural movement. Looking at major challenges of cross-cultural assignments, the case highlights the importance of cultural knowledge in leadership.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Alex Couley
    • 1
  • Julia Milner
    • 2
  1. 1.Institute of CoachingBelmontUSA
  2. 2.EDHEC Business SchoolNiceFrance

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