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Human-Computer Interaction in Business Process External Tasks

  • Robert WaszkowskiEmail author
  • Tadeusz Nowicki
  • Małgorzata Oleś
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 972)

Abstract

The article presents a solution to the problem of performing some specific tasks in business processes. More specifically, the problem is that there are tasks that are performed by people outside the main business process automation system. Such tasks require building a separate runtime environment and providing all necessary data to complete these tasks. The purpose of creating the external business process tasks is either to collect data from an external participant of the process or to provide the external participant of the process with certain information that is expected by him. The solution described in the article has been implemented and tested in practice as a system of cooperation with clients of a company dealing with the design, production and rental of workwear.

Keywords

Human-computer interaction Business process Systems design Process data User experience Aurea BPM 

Notes

Acknowledgment

This work was created as a result of the project number RPMA.01.02.00-14-5748/16-00 financed by EU.

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Robert Waszkowski
    • 1
    Email author
  • Tadeusz Nowicki
    • 1
  • Małgorzata Oleś
    • 2
  1. 1.Faculty of CyberneticsMilitary University of TechnologyWarsawPoland
  2. 2.Faculty of ManagementUniversity of WarsawWarsawPoland

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