Usability Evaluation of Different Interaction Modes Based on Washing Machine Controlled Area

  • Yuan CaoEmail author
  • Renke He
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 972)


Background With the increasing number of information on the man-machine interface of washing machines in a limited area, constructing the usability evaluation index system based on different interaction modes will improve the product development. Methods The documentary survey and user research methods were used to construct the usability evaluation model of washing machine products. Through the scenario simulation experiment, the usability under the three interactive modes of buttons, buttons plus knob and touch screens is evaluated and analyzed. Conclusion In the limited operation area, when the information number is lower than 14, the user experience of three interactive modes is similar. As the number of information increases, the task success rate of the button plus knob interaction mode is better than the other two, and the interactive mode of the touch screen is superior to the buttons and buttons plus knobs in terms of efficiency, usefulness and satisfaction.


Human-computer interaction Interaction mode Usability evaluation Objective and subjective evaluation method 


  1. 1.
    Han, S.H., Yun, M.H., Kwahk, J., Hong, S.W.: Usability of consumer electronic products. Int. J. Ind. Ergon. 28, 143–151 (2001)CrossRefGoogle Scholar
  2. 2.
    Han, S.H., Hwan Yun, M., Kim, K.J., Kwahk, J.: Evaluation of product usability: development and validation of usability dimensions and design elements based on empirical models. Int. J. Ind. Ergon. 26, 477–488 (2000)CrossRefGoogle Scholar
  3. 3.
    Mayhew, D.J.: The Usability Engineering Lifecycle. Acdemic Press, San Diego (1999)CrossRefGoogle Scholar
  4. 4.
    Cun, L.: The Experience Design Research of Smart Washing Machine Software User Interface. Jiangnan University (2015)Google Scholar
  5. 5.
    Liu, Y.: Study of the interaction design of man- machine interface based on product usability. Packag. Eng. 29(4), 81–83 (2018)Google Scholar
  6. 6.
    Sheng, H, Ling, H.Z., Ming C.: Studying of the Pulsator Washing Machine’s Hardware Interface Based on the Information Visual Logic, 94–95 (2015)Google Scholar
  7. 7.
    Tan, H., Jing, Z.: Qualitative and quantitative expression and research about interaction information of washing machine. Packag. Eng. 38(6), 87–91 (2017)MathSciNetGoogle Scholar
  8. 8.
    Gould, J.D., Lewis, C.: Human aspects of computing designing for usability: key principles and what designers think. Commun. ACM 28, 300–311 (1985)CrossRefGoogle Scholar
  9. 9.
    Bennett, J.L.: Managing to Meet Usability Requirements: Establishing and Meeting Software Development Goals. Visual Display Terminals (1984)Google Scholar
  10. 10.
    Linggaard, G.: Usability Testing and System Evaluation: A Guide for Designing Useful Computer Systems. Chapman & Hall, London (1994)Google Scholar
  11. 11.
    Dumas, J.S., Redish, J.: A Practical Guide to Usability Testing. Ablex, Norwood (1999)Google Scholar
  12. 12.
    Cai, X.: On the application and development trend of usability design. Packag. Eng. 22, 184–191 (2017)Google Scholar
  13. 13.
    Tang, J.: Construction of the Comprehensive Evaluation Model of Mobile Phone Usability. Zheng Jiang Science Technology University (2014)Google Scholar
  14. 14.
    Nielsen, J.: Usability Engineering. Academic Press, Boston (1993)CrossRefGoogle Scholar
  15. 15.
    Na, D., Rui, Z.: Emotional design of the interface of household washing machine. Packag. Eng. 31(6), 25–28 (2010)Google Scholar
  16. 16.
    Nagamachi, M.: Kansei engineering: a new ergonomic consumer-oriented technology for product development. Int. J. Ind. Ergon. 15, 3–11 (1995)CrossRefGoogle Scholar
  17. 17.
    Chun-fu, L.U., Ming-yan, H.U., Zhi-chuan, T., Yu-zhe, Z.H.U.: Usability evaluation and redesign of treadmill human-machine interface. Packag. Eng. 22, 1–5 (2017)Google Scholar

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Hunan UniversityChangshaChina
  2. 2.School of Industrial DesignGeorgia Institute of TechnologyAtlantaGeorgia

Personalised recommendations