Design and Research on Evaluation Model of User Experience on Mobile Terminal Products

  • Zhaohui Huang
  • Yeyi Hong
  • Xiao XuEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 972)


With the rapid progress of science and technology, more and more Internet products emerge. User experience is a kind of purely subjective feeling established by users in the process of using the product. Through the analysis of Nielsen’s ten usability principles and five elements of user experience, this paper make the four elements integrated into the three dimensions of content, interaction and vision, which are different perspectives of user perception and evaluation of user experience of Internet products. According to the above, the CIV evaluation model of Internet products mobile terminal product user experience is established. The CIV model proposed in this paper is suitable for the optimization design of online products. According to this evaluation model, products that meet user requirements can be iterated.


User experience evaluation User analysis Mobile terminal products Iterative optimization model 


  1. 1.
    Huang, W., Li, Z., Huang, J.: Research on evaluation index system of APP. Libr. Inf. Packag. Eng. 2016(3), 110–117 (2016).
  2. 2.
    Colborne, G.: Simple and Usable Web, Mobile, and Interaction Design (2011)Google Scholar
  3. 3.
    Ding, Y., Guo, F., Hu, M.: Research review of user experience at home and abroad, pp. 92–97 (2014)Google Scholar
  4. 4.
    Garrett, J.J.: The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd edn. (2011)Google Scholar
  5. 5.
    Hu, J.: Master’s thesis: Organizational research on user experience based on methodological paper (2011)Google Scholar
  6. 6.
    Albert, W., Tullis, T.: Measuring the user experience: collecting, analyzing, and presenting usability metrics. Newnes (2013)Google Scholar

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Huazhong University of Science and TechnologyWuhanChina

Personalised recommendations