Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles
Cognitive Systems Engineering (CSE) provides methods for system design, which base on the analysis of cognitive demands in the work domain. CSE methods are successfully used to design decision support for many domains, but they provide no guidance on how to develop design concepts after cognitive requirements are derived. By means of the Applied Cognitive Work Analysis (ACWA), a CSE methodology for the analysis and design of decision support systems, we show how Situation Awareness Oriented Design (SAOD) principles could support the definition of requirements for design. We applied the methodology to develop mobile systems for the support of fire brigade team leaders on board a vessel. The results show that using the guidance in form of SAOD principles can enrich the design process compared to the application of ACWA without this guidance.
KeywordsCognitive systems engineering Situation Awareness Decision support systems Human-centered design Applied Cognitive Work Analysis Situation Awareness Oriented Design Human Machine Interface Maritime domain
This paper describes the research that is a part of a project funded by the German Federal Ministry of Education and Research. The authors would like to thank the staff members of the fire department of Wilhelmshaven (Germany) for their grateful assistance.
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