Evaluation System for the Public Institutions Employees

  • Stefania Cristina Mirica
  • Liliana Mihaela Moga
  • Bucur Iulian Dediu
Conference paper
Part of the Eurasian Studies in Business and Economics book series (EBES, volume 11/1)


This paper reviews the trends in the evaluation system used for public administration in the context of adopting the New Public Management principles in public administration in order to evaluate the gaps and underline the future developments. The research is focused on theoretical and practical aspects and proposes a new approach for the evaluation of governmental services. The proposed evaluation system is mainly focused on indicators connected with the evaluation of the employees of the public institutions activity and gives a central role to the opinion of citizens, as main beneficiaries of the governmental services. It quantifies both aspects concerning policy and culture quality and human resources. The development and implementation can contribute to the improvement of overall evaluation of the public sector governance.


Public administration Public sector employees New public management Legal framework Human resources Evaluation 



This research was financed by the Programme P1—The Development of the National System of Research and Development of the National Plan for Research, Development and Innovation (PN III), funded by the Ministry of Research and—Executive Agency for Higher Education, Research, Development and Innovation Funding (MESR—UEFISCDI), Contract no. 409/15.12.2017.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Stefania Cristina Mirica
    • 1
  • Liliana Mihaela Moga
    • 2
  • Bucur Iulian Dediu
    • 3
  1. 1.Department of Juridical SciencesThe School for Doctoral Studies in the Socio-Humanities, Dunarea de Jos University of GalatiGalatiRomania
  2. 2.Department of EconomicsDunarea de Jos University of GalatiGalatiRomania
  3. 3.The School for Doctoral Studies in the Socio-Humanities, Dunarea de Jos University of GalatiGalatiRomania

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