Advertisement

Team Approach

  • Benjamin Porter
  • Harjot Singh
Chapter

Abstract

Patient blood management in cardiac surgery can only be effective if the theater team and intensive care staff collaborate. Excellent teamwork however requires insight in system ergonomics and non-technical skills. This chapter will illustrate specific interventions that can be introduced in a local clinical setting to enhance teamworking and improve performace and outcomes.

Keywords

Leadership Team Organization Management Communication Support Conflict 

References

  1. 1.
    Department of Health. An organisation with a memory: report of an expert group on learning from adverse events in the NHS. London: Stationery Office; 2000.Google Scholar
  2. 2.
    Kohn LT, Corrigan J, Donaldson MS. To err is human: building a safer health system. Washington, DC: National Academy Press; 2000.Google Scholar
  3. 3.
    Swezey RW, Salas E, editors. Teams: their training and performance. Norwood, NJ: Ablex; 1992.Google Scholar
  4. 4.
    Flin RH, O’Connor P, Crichton M. Safety at the sharp end: a guide to non-technical skills. Aldershot: Ashgate; 2008. 317p.Google Scholar
  5. 5.
    Belbin RM. Team roles at work. 2nd ed. (reprinted). Amsterdam: Butterworth-Heinemann; 2011. 153p.Google Scholar
  6. 6.
    Mariano C. The case for interdisciplinary collaboration. Nurs Outlook. 1989;37:285–8.PubMedGoogle Scholar
  7. 7.
    Hall P, Weaver L. Interdisciplinary education and teamwork: a long and winding road. Med Educ. 2001;35:867–75.CrossRefGoogle Scholar
  8. 8.
    Rahim A, Bonoma TV. Managing organizational conflict: a model for diagnosis and intervention. Psychol Rep. 1979;44:1323–44.CrossRefGoogle Scholar
  9. 9.
    Leonard M. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care. 2004;13:i85–90.CrossRefGoogle Scholar
  10. 10.
    Vermeir P, Vandijck D, Degroote S, Peleman R, Verhaeghe R, Mortier E, et al. Communication in healthcare: a narrative review of the literature and practical recommendations. Int J Clin Pract. 2015;69:1257–67.CrossRefGoogle Scholar
  11. 11.
    Beckett CD, Kipnis G. Collaborative communication: integrating SBAR to improve quality/patient safety outcomes. J Healthc Qual. 2009;31:19–28.CrossRefGoogle Scholar
  12. 12.
    Reason JT. Managing the risks of organizational accidents, vol. 252. Farnham: Ashgate; 2011.Google Scholar
  13. 13.
    Faculty of Medical Leadership and Management. Leadership and management standards for healthcare teams [Internet]. 1st ed. London: Faculty of Medical Leadership and Management; 2017. https://www.fmlm.ac.uk/.
  14. 14.
    Faculty of Medical Leadership and Management. Self-assessment tool for healthcare teams [Internet]. London: Faculty of Medical Leadership and Management. https://www.fmlm.ac.uk/.
  15. 15.
    Moriarty D. Practical human factors for pilots. London: Academic; 2015. 280p.Google Scholar
  16. 16.
    Reason J. Understanding adverse events: human factors. Qual Saf Health Care. 1995;4:80–9.CrossRefGoogle Scholar

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Benjamin Porter
    • 1
  • Harjot Singh
    • 1
  1. 1.The Featherstone Department of Anesthesia and Intensive CareQueen Elizabeth Hospital BirminghamBirminghamUK

Personalised recommendations