Unlocking Capacity to Tackle Higher Value-Added Tasks

  • Beatriz Muñoz-SecaEmail author
Part of the IESE Business Collection book series (IESEBC)


Capacity analysis allows all our brainpower to be aware of how they perform their tasks, the time they consume in each one, and provides benchmarks in the form of efficient problem-solving agents. The challenge is to find optimal consumption and learn from it. Based mainly on two of our companies, the chapter shows how to perform a capacity analysis matrix and reveals the added value results that the companies achieved.

Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.IESE Business SchoolMadridSpain

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