Performance Management of the Digital Pure Play Zalando

  • Jörg Engelbergs


This contribution describes how digitization is understood and lived at Zalando.

In the course of this treatment, the management accounting peculiarities in a digital environment, as well as the influence that digitization has on company management, will be shown. Furthermore, the development of digital business models and their influence on Zalando’s performance management will be reflected. Lastly, specific performance management approaches of digital economies will be highlighted.


Big data Digital business models Digital economy Digitization Management accounting Predictive analytics Zalando 

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Jörg Engelbergs
    • 1
  1. 1.ControllingZalando SEBerlinGermany

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