Using CPS to Foster Employee Success

  • Michael J. G. HoneEmail author
Part of the Current Clinical Psychiatry book series (CCPSY)


This chapter outlines how the key components of Collaborative Problem Solving can help employees achieve success in their employment. The chapter includes an examination of the costs of traditional workplace discipline, including financial costs and the impact on morale. An alternative model of supervision using CPS is proposed, with information on how this model can foster better outcomes for both employees and employer.


Collaborative Problem Solving Employee Management Workplace Supervision Staff Performance Mentorship Progressive discipline 

Supplementary material

Video 9.1

In this video, Dr. Alisha R. Pollastri, Director of Research and Evaluation at Think:Kids, and Christopher Eddy, Think:Kids Research Coordinator, conduct two role-plays of a conversation between a supervisor and an employee who has been coming late to work. The first role-play depicts more traditional workplace discipline, and the second role-play illustrates how a supervisor might handle the same problem using Collaborative Problem Solving instead (MP4 1108788 kb)


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Crossroads Children’s Mental Health CentreOttawaCanada

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