Lean in Information Technology: Produce the Human Before the Software
Governments and private companies are under increasing pressure to improve their efficiency in delivering more and better services to citizens. Faced with the new industrial context characterized by the opening of markets, the liberalization of trade and the emergence of information technologies (IT); this companies are forced to be more flexible to survive. As a result, IT activities are becoming increasingly important in the operation of government business. Actually the Information systems have become more complex, especially with the introduction of software packages based on fully technical platforms, this complexity and duplication of business information can lead to additional costs in terms of development and maintenance. In this context that the combination between the management of information system and lean principles namely in piloting software development projects could bring more and more fruitful results and will seeks incremental waste reduction and value enhancement.
We will try in this paper to show how Lean, from the world of manufacturing, applies to the field of information systems security can improve the performance and the security of the information system. This paper will be broken into four sections: Sect. 1 discuss the evolution of lean from the world of manufacturing to the IT functions, the second section discuss the history and the challenges of the information system, the third section presents the IT governance tools and the limits of their application and the last section recommends a methodology to improve the IT maturity of an organization by discussing how Lean can drive the success of IT environments of organizations. It ends by presenting the challenges of the application of lean thinking to the IT functions.
KeywordsLean thinking Information system IT governance Management of information system (MIS)
At the end of this Paper, we express our gratitude and our sincere thanks to all those who contributed directly or indirectly to the realization of this article in particular M. Cherti and M. Bahaj who assisted us during the various stages of our work. Their guidance and valuable advice and availability have allowed us to master and overcome the challenges of this communication.
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