The Concept of the Balanced Scorecard Implementation for the Polish City of Olsztyn

  • Malgorzata Siemionek-RuskanEmail author
Conference paper
Part of the Springer Proceedings in Business and Economics book series (SPBE)


This paper tackles the importance of Balanced Scorecard as a tool of strategy management for the selected city in Poland. One of the requirements for the local authorities in cities is improving their efficiency, thus, there is a need to introduce tools that are already used by companies to cities. As shown in the article, the author focused on determining the main benefits of BSC implementation in the selected cities. The further part of this article presents the characteristics of Olsztyn authors’ own concept of Balanced Scorecard implementation in a selected city in Poland, and was divided into three stages such as preparatory activities, development of the BSC, and implementation of the Balanced Scorecard.


Balanced scorecard City management Strategy 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of Banking and Finance, Faculty of ManagementUniversity of GdanskSopotPoland

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