Advertisement

FOIA and ‘Studying-up’: A Case Study

  • Mike SheaffEmail author
Chapter

Abstract

The chapter begins by exploring the development of policy in the NHS in the early 2000s with an emphasis upon innovation and entrepreneurialism. This provides the setting for the case study, drawing on Sheaff’s original research into failure of an NHS contract, incorporating documentary sources from official accounts and those obtained through FOIA requests. While the former largely attributed failure to exogenous factors, and errors by those in lower organisational levels, the latter allow a fuller analysis, for which Sheaff draws upon Diane Vaughan’s work on mistakes and disasters. In light of these contrasts, a final discussion considers routes to concealment of information, including an innovative use by Sheaff of requests for his own ‘personal information’ to explore how his original concerns were investigated.

Keywords

Studying-up NHS governance NHS contracting Reputation Autoethnography 

References

  1. Appointments Commission. (2011). Review of the Appointment of xxxx as Chair of xxxx Trust. Leeds: Appointments Commission.Google Scholar
  2. Becker, H. (1967). Whose Side Are We On? Social Problems, 14(3), 234–247.CrossRefGoogle Scholar
  3. Bulmer, M. (1982). The Merits and Demerits of Covert Participant Observation. In M. Bulmer (Ed.), Social Research Ethics: An Examination of the Merits of Covert Participant Observation (pp. 217–251). New York: Holmes and Meier.CrossRefGoogle Scholar
  4. Costas, J., & Grey, C. (2016). Secrecy at Work: The Hidden Architecture of Organizational Life. Stanford: Stanford University Press.Google Scholar
  5. den Heyer, G. (2011). New Public Management: A strategy for Democratic Police Reform in Transitioning and Developing Countries. Policing: An International Journal of Police Strategies & Management, 34(3), 419–433.CrossRefGoogle Scholar
  6. du Gay, P. (2008). Keyser Suze Elites: Market Populism and the Politics of International Change. Sociological Review Monograph Series, 56(1), 80–102.Google Scholar
  7. Exton, R. (2008). The Entrepreneur: A New Breed of Health Service Leader? Journal of Health Organization and Management, 22(3), 208–222.CrossRefGoogle Scholar
  8. Friedman, N. L. (1990). Autobiographical Sociology. The American Sociologist, 21(1), 60–66.CrossRefGoogle Scholar
  9. Goffman, E. (1959/1990). The Presentation of Self in Everyday Life. London: Penguin.Google Scholar
  10. Gould, M. (2009, November 18). An Ill Wind Blows for Social Enterprise. The Guardian.Google Scholar
  11. Health Services Journal. (2007, February 15). After Eden, Things Look Rosy in the Social Enterprise Garden. Health Service Journal. https://www.hsj.co.uk/news/after-eden-things-look-rosy-in-the-social-enterprise-garden/1640.article
  12. Her Majesty’s Inspector of Prisons (HMIP). (2004). Report on an Announced Inspection of HMP Wandsworth 17–21 May 2004 by HM Chief Inspector of Prisons. London: HMIP.Google Scholar
  13. Her Majesty’s Inspector of Prisons. (2006). Report on a Full Follow-Up Inspection of HMP Wandsworth 10–14 July 2006 by HM Chief Inspector of Prisons. London: HMIP.Google Scholar
  14. Her Majesty’s Inspectors of Prisons. (2009). Report of an Announced Inspection of HMP Wandsworth (1–5 June 2009) by HM Chief Inspector of Prisons. London: HMIP.Google Scholar
  15. Jones, L., & Exworthy, M. (2015). Framing in Policy Processes: A Case Study from Hospital Planning in the National Health Service in England. Social Science and Medicine, 124(2015), 196–204.CrossRefGoogle Scholar
  16. Morgan, G. (1986). Images of Organization. Beverley Hills: Sage.Google Scholar
  17. National Audit Office. (2014). Memorandum for the House of Commons Health Committee: Investigation into NHS Property Services Ltd. London: National Audit Office.Google Scholar
  18. NHS London Audit Consortium. (2010). Secure Healthcare. London: NHS London Audit Consortium.Google Scholar
  19. NHS Wandsworth. (2009). Prison Healthcare Services – Insolvency of Secure Healthcare Limited PCT Review. London: NHS Wandsworth.Google Scholar
  20. Plummer, K. (2001). Documents of Life 2. London: SAGE Publications.CrossRefGoogle Scholar
  21. Royal College of Nursing. (2007, February). Policy Briefing: Social Enterprise Update. London: RCN.Google Scholar
  22. Secretary of State for Health. (2006). Our Health, Our Care, Our Say: A New Direction for Community Services. London: HMSO.Google Scholar
  23. Secure Healthcare Ltd. (2009a). Annual Return and Accounts. London: Secure Healthcare.Google Scholar
  24. Secure Healthcare Ltd. (2009b, September 9). Report to SHL Board of Directors. London: Meeting.Google Scholar
  25. Shaw, E. (2004). What Matters Is What Works: The Third Way and the Case of the Private Finance Initiative. In S. Hale, W. Leggett, & L. Martell (Eds.), The Third Way and Beyond: Criticisms, Futures, Alternatives (pp. 64–82). Manchester: Manchester University Press.Google Scholar
  26. Sheaff, M. (1988). NHS Ancillary Services and Competitive Tendering. Industrial Relations Journal, 19(2), 93–105.CrossRefGoogle Scholar
  27. Shore, C., & Wright, S. (1997). Anthropology of Policy: Perspectives on Governance and Power. London: Routledge.Google Scholar
  28. Simonet, D. (2011). The New Public Management Theory and the Reform of European Health Care Systems: An International Comparative Perspective. International Journal of Public Administration, 34(12), 815–826.CrossRefGoogle Scholar
  29. South West London & St George’s NHS Mental Health Trust (SWL&SG). (2011). Secure Healthcare: Report to Audit Committee. SWL&SG.Google Scholar
  30. Stanley, L. (1993). On Auto/Biography in Sociology. Sociology, 27(1), 41–52.CrossRefGoogle Scholar
  31. Taylor, A. (2007, July 2). Prison Health Contract Goes to Secure Healthcare. Community Care.Google Scholar
  32. Tribal Newchurch. (2009). Social Enterprise Pathfinder Programme Evaluation Report 4 – Final Report. London.Google Scholar
  33. Turner, C. (2017, December 22). The High Profile People That Supported Charles Howeson During His Trial. Plymouth Herald. https://www.plymouthherald.co.uk/news/plymouth-news/high-profile-people-supported-charles-968857
  34. Vaughan, D. (1999). The Dark Side of Organizations: Mistake, Misconduct and Disaster. Annual Review of Sociology, 25, 271–305.CrossRefGoogle Scholar
  35. Wandsworth PCT (2009). Minutes of Wandsworth PCT Community Services Board, 17 November 2009. London: Wandsworth PCT.Google Scholar
  36. Wandsworth PCT (2010). Minutes of Wandsworth PCT Community Services Board, 19 January 2010. London: Wandsworth PCT.Google Scholar

Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.School of Law, Criminology & GovernmentUniversity of PlymouthPlymouthUK

Personalised recommendations