Design Components of Clinical Work Environments with Computerized Decision Support Systems

  • Uta WilkensEmail author
  • Florian M. Artinger
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 903)


Computerized Decision Support Systems (CDSSs) can be a vital component in a medical setting to foster the use of evidence based medicine and minimize malpractice. Surprisingly, the adoption rate of CDSSs has remained far below expectations and there has been little impact of CDSSs on measurable health outcomes. We outline the components of clinical work environments in order to elaborate on the driving forces for technology acceptance. The components address issues such as high involvement work systems and distributed intelligence. The reflection of these characteristics leads us to the conclusion that the perceived usefulness of a technology and its ease of use is a necessary but not a sufficient condition. Technological acceptance primarily depends on the perceived mindfulness of individual intelligence in workplace design.


Computerized decision support systems Artificial intelligence Distributed intelligence Workplace design 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Ruhr-University Bochum (RUB), Institute of Work Science, Chair for Work, Human Resources and LeadershipBochumGermany
  2. 2.Max Planck Institute for Human DevelopmentBerlinGermany
  3. 3.Simply Rational GmbHBerlinGermany

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