Evaluating the Performance of IT Governance in Service-Oriented Enterprises

  • Morteza AlaeddiniEmail author
  • Seyed Alireza Hashemi
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 30)


IT governance (ITG) has been defined as specifying the decision rights and accountability framework to encourage desirable behavior in use of IT. Due to growing the new concept “service-orientation” and its entrance to business terms, it is necessary to change the theory and mechanisms of implementation of ITG. Regardless of the need to a foundation for managing services and reforming mechanisms to govern IT as one of the most important enablers of business, organizational movements to service-orientation will be faced with serious challenges. The relationship between the ITG and service-oriented architecture (SOA) is discussable from two aspects: first, the role of an effective ITG in deploying SOA throughout the organization and second, necessary reforms in the traditional ITG methods in a service-oriented enterprise (SOE). In this paper, we have a particular focus on the second aspect to propose an evaluation framework for assessing ITG in SOEs.


IT governance (ITG) Service-oriented architecture (SOA) Service-oriented enterprise (SOE) COBIT 



The authors would like to express appreciation to Mr. Yazdian and Mrs. Fasihi, the related staff of this research in the case company for their time and support for this study. The authors would also like to thank Mr. Karami, CEO of Golsoft Co., for his feedback and help throughout this work.


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of Computer Engineering and Information TechnologyAmirkabir University of TechnologyTehranIran

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