The Demand for Healthcare Services and Resources: Patterns, Trends and Challenges in Healthcare Delivery

  • Sofia Cruz-GomesEmail author
  • Mário Amorim-Lopes
  • Bernardo Almada-Lobo
Conference paper
Part of the Springer Proceedings in Mathematics & Statistics book series (PROMS, volume 278)


Together with the significant improvement in health and longevity came a number of health and economic concerns related to the demand for healthcare services and resources: changes in the patterns of health and illness, increasing amount and complexity of healthcare services demanded, rising health expenditures and uncertainty about whether there will be enough human, physical and financial resources to deliver the healthcare services needed. This paper aims to draw attention to the importance of planning the demand for healthcare in the aforementioned context, to create awareness of the need for a comprehensive study on the demand for healthcare services and resources and to propose an integrated approach for planning them, to inform managers and policy-makers on what can be the main challenges on assuring healthcare delivery in the future.


Healthcare Demand Integrated framework Planning 



This work is financed by the ERDF—European Regional Development Fund through the Operational Programme for Competitiveness and Internationalisation—COMPETE 2020 Programme and by National Funds through the Portuguese funding agency, FCT—Fundação para a Ciência e a Tecnologia within project POCI-01-0145-FEDER-016738.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Sofia Cruz-Gomes
    • 1
    Email author
  • Mário Amorim-Lopes
    • 2
  • Bernardo Almada-Lobo
    • 1
  1. 1.INESC TEC, Faculty of EngineeringUniversity of PortoPortoPortugal
  2. 2.INESC TEC, Faculty of EngineeringUniversity of Porto and Católica Porto Business SchoolPortoPortugal

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