Abstract
The previous chapter showed that, in its totality, the concept of quality is enormously rich. It carries a number of meanings, some of which are in tension with each other. Although its ever-present connotation of something good is always attractive in social use, the concept of quality in toto is, if explicated, too big and unhandy to move around with. The only place where all meanings of quality meet is in the dictionary. In practice, people do not look up all these meanings; they usually talk about something less.
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