A Multiple Case Study Investigating Factors Negatively Influencing IT Value

  • Alessio Maria BracciniEmail author
  • Stefano Za


The literature has extensively debated the potential organizational benefits of IT resources. Researchers agree that IT resources generate value under the moderating actions of contextual factors related to organizational structures. Several studies on organizational benefits of IT resources addressed the value generation process. Fewer targeted the role of organizational structures in such process. By building over the empirical evidences of four cases of digital transformation processes occurred in four different organisations, this paper highlights some neglected organisational aspects that negatively affected the actual capability of exploiting organisational benefits of digital technologies


Digital technologies Organizational structure Coordination mechanisms Integration 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.University of TusciaViterboItaly
  2. 2.LUISS UniversityRomeItaly

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