Case Exercises

  • Fredrik MilaniEmail author


In this chapter, seven different exercise cases are introduced. Each pose a specific challenge that can be solved by applying business analysis and using digital technologies to deliver business value. The cases cover merging of IT systems, reducing disruptions, digital transformation of an amusement park, digitalizing professional development processes at a consultancy firm, introducing digital confirmations, taking a retail company to the digital space, and choosing between an in-house versus an SaaS solution.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Information SystemsUniversity of TartuTartuEstonia

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