Terminal Appointment System

  • Filip Covic
Part of the Contributions to Management Science book series (MANAGEMENT SC.)


The Terminal Appointment System is suggested in practical terminal applications and the scientific literature as one method to cope with inadequate arrival information of external trucks. By applying a Terminal Appointment System, truck companies book a certain time slot by announcing their arrival at the terminal a predefined period beforehand. This enhancement of information can be utilised by terminals to adjust their operations and, as a consequence, streamline container handling. In this practical context, the influence of central design and operational parameters of the Terminal Appointment System on yard block operations is analysed in this chapter while employing the online heuristic approach for re-marshalling devised in the previous chapter. Hence, the focus is put on yard block productivity where the Terminal Appointment System is employed only to obtain truck arrival information without imposing any capping per time slot or inducing restrictions on the planned arrivals of trucks. Therefore, the considerations on re-marshalling of the previous chapter are integrated with the information generating aspect of the Terminal Appointment System in order to analyse the effects of different degrees of information quality and quantity on container handling. The empirical study is conducted by simulation based on a rigorous experimental design and statistical evaluation.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Filip Covic
    • 1
  1. 1.Institute for Operations Research, HBS Hamburg Business SchoolUniversity of HamburgHamburgGermany

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