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Using Business Process Modelling to Improve Student Recruitment in UK Higher Education

  • Oluwatoyin FakoredeEmail author
  • Philip Davies
  • David Newell
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 339)

Abstract

We consider how the student recruitment process might be improved to optimize performance with particular reference to the clearing process. A Design Science Research (DSR) methodology was used which entails learning through artefact production and data was collected from interviews, observation and document analysis. The logic of the clearing process was modelled using a process-oriented modelling technique. An ‘As Is’ clearing process model was created to analyze the process, and a ‘To Be’ clearing process model developed. The improved model has been verified by domain experts and promises to enhance the clearing process in terms of cost saving and resource utilization.

Keywords

UK higher education Process modeling Recruitment process Business process improvement BPMN Clearing 

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Oluwatoyin Fakorede
    • 1
    Email author
  • Philip Davies
    • 1
  • David Newell
    • 1
  1. 1.Department of Computing and Informatics, Faculty of Science and TechnologyBournemouth UniversityPooleUK

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