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The Decision Made: On the Inspection Encounter

  • Peter L. Hupe
Chapter

Abstract

Inspecting is a verb. It presupposes action, while as a public task it entails a range of activities. In the inspectors’ interaction with citizen-clients as inspectees the essence of those activities is decision making. When shortcomings are observed, broadly speaking a threefold repertoire is available for taking action: disciplining the client, merely documenting and reporting what has been observed or being responsive and showing compassion. Inspectors need to make such decisions in the situation at hand in a way that can be justified in multiple directions: to their political-administrative superiors, to their peers, but also to the inspectees concerned. In this chapter the relationship between decision making and circumstances will be explored, as well as the considerations on the side of the inspector. What decision is made and why?

Keywords

Law enforcement Inspection Street-level bureaucracy Decision making 

Notes

Acknowledgements

Michael Hill, Steven Maynard-Moody, Steven Van de Walle and Bernardo Zacka are acknowledged for their comments on an earlier version of this chapter.

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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Peter L. Hupe
    • 1
  1. 1.Visiting Professor, Public Governance InstituteKU LeuvenLeuvenBelgium

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