Assessing Traffic and Environmental Impacts of Smart Lockers Logistics Measure in a Medium-Sized Municipality of Athens

  • Vasileios KiousisEmail author
  • Eftihia Nathanail
  • Ioannis Karakikes
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 879)


Home deliveries and e-commerce activities have increased substantially in the recent years. This fact led to the increase of the number of last mile trips in urban areas contributing immensely to the overall impacts on the urban environment. Communities are called to find smart solutions to alleviate these impacts, providing at the same time efficient logistics operation, service quality and user satisfaction. “Smart lockers” is a novel city logistics measure aiming at mitigating issues generated from the last mile of parcel deliveries, thus promoting the principles of sustainable urban mobility.

In the present study a microscopic simulation of freight traffic flows was performed in a medium-sized municipality of Athens, Greece. Actual delivery data were obtained from a well-known logistics provider and used as input in PTV Vissim software in order to firstly assess the current operation of the deliveries in the study area. Further, an alternative scenario was developed, assuming that instead of home addresses, deliveries were made to the existing, though currently of limited use smart lockers network, assuming final collection of the order by the consumers. Consumers’ traveling options and preferences, were simulated in more sub-scenarios and results were compared to provide better understanding of the potential benefits arising by implementing the measure. Impacts on traffic (i.e. travel times and delays), as well as on the environment (i.e. emissions) were further assessed in a multicriteria framework which led to the estimation of the Logistics Sustainability Indices of the tested scenarios.


City logistics Urban mobility Simulation Evaluation 



This paper has been conducted within the framework of the European Commission’s project NOVELOG (

This research has been based on data provided by DHL Express Courier Services company (


  1. 1.
    Morganti, E., Dablanc, L., Fortin, F.: Final deliveries for online shopping: the deployment of pickup point networks in urban and suburban areas. Res. Transp. Bus. Manage., 23–31 (2014).
  2. 2.
  3. 3.
    Quak, H., Balm, S., Posthumus, B.: Evaluation of city logistics solutions with business model analysis. Procedia Soc. Behav. Sci. 125, 111–124.
  4. 4.
    InPost parcel lockers: survey report (2015).—ekspertyza-agh,12,9270.htm
  5. 5.
    ATTIKO METRO S.A. Accessed 14 Aug 2017
  6. 6.
    Wisconsin Department of Transportation. Microsimulation Guidelines - Model Calibration (2002). Accessed 17 Jan 2018
  7. 7.
    Karakikes, I., Spangler, M., Margreiter, M.: Motorway simulation using bluetooth data. Transp. Telecommun. J. 17(3), 242–251 (2016). Scholar
  8. 8.
    Novelog (2016). Accessed 15 Jan 2018
  9. 9.
    Lemke, J., Iwan, S., Korczak, J.: Usability of the parcel lockers from the customer perspective - the research in Polish Cities. Transp. Res. Procedia 16(March), 272–287 (2016). Scholar
  10. 10.
    Hoback, A., Anderson, S., Dutta, U.: True walking distance to transit. Transp. Plann. Technol. 31(6), 681–692 (2008). Scholar
  11. 11.
    Hoback, A., Anderson, S., Dutta, U.: Health effects of walking to transit, pp. 1–11 (2012).

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of Civil EngineeringUniversity of ThessalyVolosGreece

Personalised recommendations