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Investigation of the Human Factors, Usability and User Experience of Patient Monitors used in a Hospital Setting

  • Evismar AndradeEmail author
  • Leo R. Quinlan
  • Richard Harte
  • Dara Byrne
  • Enda Fallon
  • Martina Kelly
  • Paul O’Connor
  • Denis O’Hora
  • Michael Scully
  • John Laffey
  • Patrick Pladys
  • Alain Beuchée
  • Gearoid ÓLaighin
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 876)

Abstract

According to the recent literature, approximately 250,000 deaths occur annually in U.S. hospitals resulting from medical error, making it the 3rd leading cause of death. One of the most commonly used devices in hospitals is the Patient Monitor (PM), a device which constantly monitors the vital signs of the patient. In this study, nurses and physicians who regularly interact with patient monitors were surveyed on their perceptions of the usability of the PMs they use on a regular basis. Results indicate that clinicians appeared to be mostly satisfied with the general usability of the monitors, particularly in terms of the information being presented and how it is presented. However, participants pointed out problems with the menu navigation during moments of high stress and the high frequency of false alarms. Also, participants expressed the desire to see additional information displayed on screen.

Keywords

Patient monitor Physiologic monitor Human factors Ergonomics Usability User experience Critical care 

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Evismar Andrade
    • 1
    • 2
    Email author
  • Leo R. Quinlan
    • 2
    • 3
  • Richard Harte
    • 1
    • 2
  • Dara Byrne
    • 5
    • 11
  • Enda Fallon
    • 4
  • Martina Kelly
    • 4
  • Paul O’Connor
    • 5
  • Denis O’Hora
    • 6
  • Michael Scully
    • 7
    • 8
  • John Laffey
    • 7
    • 8
  • Patrick Pladys
    • 9
    • 10
  • Alain Beuchée
    • 9
    • 10
  • Gearoid ÓLaighin
    • 1
    • 2
  1. 1.Electrical and Electronic Engineering, School of Engineering and InformaticsNUI GalwayGalwayIreland
  2. 2.Human Movement LaboratoryNUI GalwayGalwayIreland
  3. 3.Physiology, School of MedicineNUI GalwayGalwayIreland
  4. 4.Mechanical Engineering, College of Engineering and InformaticsNUI GalwayGalwayIreland
  5. 5.General Practice, School of MedicineNUI GalwayGalwayIreland
  6. 6.School of PsychologyNUI GalwayGalwayIreland
  7. 7.Anesthesia, School of MedicineNUI GalwayGalwayIreland
  8. 8.Department of Anaesthesia and Intensive Care MedicineUniversity Hospital GalwayGalwayIreland
  9. 9.Centre Hospitalier Universitaire de Rennes (CHU Rennes)RennesFrance
  10. 10.Faculté de Médicine de l’Université de RennesRennesFrance
  11. 11.Irish Centre for Applied Patient Safety and SimulationNUI GalwayGalwayIreland

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