Advertisement

CSR Logics in the Middle East

  • Dima JamaliEmail author
  • Mohamad Hossary
Chapter

Abstract

Corporate social responsibility (CSR) Logics research in the Middle East and North Africa (MENA) region is still an understudied form of CSR discourse and practice. Juxtaposing the myriad forms of expressions across different countries and subregions is necessary to drive future research in this context forward. In recent years, CSR practices in MENA have become salient through tailoring and adaptation of Western CSR Logics. Each nation has a unique constellation of institutions (political, cultural, social, and economic) that help shape CSR Logics in context in somewhat different ways. In this book chapter, we consider the institutions relating to state, corporation, family, and religion in the Middle East and how they shape localized expressions of CSR, with nuanced comparisons between different MENA sub-clusters of contexts. We also keep in mind the analysis of Western Assumptive Logics of CSR and their increasing salience across the globe. The subregions in MENA that we study are clustered based on socioeconomic measures, namely, Human Development Index (HDI), and include Gulf Cooperation Council (GCC), middle-HDI cluster, and low-HDI cluster, each having a unique set of political, social, and cultural understandings that shape CSR practices in the Middle East in different ways.

Keywords

CSR Middle East CSR Logics Human Development Index MENA 

References

  1. Agnaia, A. A. (1997). Management training and development within its environment: The case of Libyan industrial companies. Journal of European Industrial Training, 21(3), 117–123.CrossRefGoogle Scholar
  2. Al-Samman, E., & Al-Nashmi, M. M. (2016). Effect of corporate social responsibility on nonfinancial organizational performance: Evidence from Yemeni for-profit public and private enterprises. Social Responsibility Journal, 12(2), 247–262.CrossRefGoogle Scholar
  3. Ali, A. J., & Al-Aali, A. (2012). Corporate social responsibility in Saudi Arabia. Middle East Policy, 19(4), 40–53.CrossRefGoogle Scholar
  4. Ariss, A. A., & Sidani, Y. M. (2016). Understanding religious diversity: Implications from Lebanon and France. Cross Cultural & Strategic Management, 23(3), 467.CrossRefGoogle Scholar
  5. Ascigil, S. F. (2010). Toward socially responsible SMEs? Quality award model as a tool. The Quality Management Journal, 17(3), 7–20.CrossRefGoogle Scholar
  6. Azzi, G., & Azoury, N. (2017). Redefining corporate social responsibility. In N. Azoury (Ed.), Business and society in the Middle East (pp. 81–90). Cham: Springer Nature.CrossRefGoogle Scholar
  7. Barakat, F. S. Q., López Pérez, M. V., & Rodríguez Ariza, L. (2015). Corporate social responsibility disclosure (CSRD) determinants of listed companies in Palestine (PXE) and Jordan (ASE). Review of Managerial Science, 9(4), 681–702.CrossRefGoogle Scholar
  8. Barsoum, G., & Refaat, S. (2015). “We don’t want school bags” discourses on corporate social responsibility in Egypt and the challenges of a new practice in a complex setting. International Journal of Sociology and Social Policy, 35(5/6), 390–402.CrossRefGoogle Scholar
  9. Bella, V. D., & Al-Fayoumi, N. (2016). Perception of stakeholders on corporate social responsibility of Islamic banks in Jordan. EuroMed Journal of Business, 11(1), 30.CrossRefGoogle Scholar
  10. Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48.CrossRefGoogle Scholar
  11. Chakroun, R., Matoussi, H., & Mbirki, S. (2017). Determinants of CSR disclosure of Tunisian listed banks: A multi-support analysis. Social Responsibility Journal, 13(3), 552–584.CrossRefGoogle Scholar
  12. Commission of the European Communities. (2002, July 2). Communication from the commission concerning corporate social responsibility: A business contribution to sustainable development (COM(2002) 347 final). Brussels.Google Scholar
  13. Community Development Authority. (2017). Corporate social responsibility. The Department of Investment and Social Responsibility, Government of Dubai. Retrieved from https://www.cda.gov.ae/en/csr/Pages/default.aspx
  14. Elbaz, J., & Laguir, I. (2014). Family businesses and corporate social responsibility (CSR) orientation: A study of Moroccan family firms. Journal of Applied Business Research, 30(3), 671.CrossRefGoogle Scholar
  15. Elmogla, M., Cowton, C. J., & Downs, Y. (2015). Corporate social reporting in Libya: A research note. Social Responsibility Journal, 11(4), 923–932.CrossRefGoogle Scholar
  16. Farook, S., Hassan, M., & Lanis, R. (2011). Determinants of corporate social responsibility disclosure: The case of Islamic banks. Journal of Islamic Accounting and Business Research, 2(2), 114–141.CrossRefGoogle Scholar
  17. Friedland, R., & Alford, R. (1991). Bringing society back in: Symbols, practices, and institutional contradictions. In W. W. Powell & P. DiMaggio (Eds.), The new institutionalism in organizational analysis (pp. 232–263). Chicago: University of Chicago Press.Google Scholar
  18. Gualtieri, I., & Topić, M. (2016). Exploring corporate social responsibility’s global and glocal practices in Qatar: A practitioner and stakeholder perspective. Arab Economic and Business Journal, 11(1), 31–54.CrossRefGoogle Scholar
  19. Ilhan-Nas, T., Koparan, E., & Okan, T. (2015). The effects of the CSR isomorphism on both CSP and CFP. Journal of Asia Business Studies, 9(3), 251–272.CrossRefGoogle Scholar
  20. Jamali, D. (2009). Constraints and opportunities facing women entrepreneurs in developing countries: A relational perspective. Gender in Management: An International Journal, 24(4), 232–251.CrossRefGoogle Scholar
  21. Jamali, D. (2010). The CSR of MNC subsidiaries in developing countries: Global, local, substantive or diluted? Journal of Business Ethics, 93(S2), 181–200.CrossRefGoogle Scholar
  22. Jamali, D., & Karam, C. (2016). Corporate social responsibility in developing countries as an emerging field of study. International Journal of Management Reviews, 10, 1–30.Google Scholar
  23. Jamali, D., & Sidani, Y. (2008). Classical vs. modern managerial CSR perspectives: Insights from Lebanese context and cross-cultural implications. Business and Society Review, 113(3), 329–346.CrossRefGoogle Scholar
  24. Jamali, D., & Tarazi, A. (2012). CSR: A cost or an opportunity for SMEs in the Middle East? In D. Jamali & Y. Sidani (Eds.), CSR in the Middle East (pp. 72–92). Hampshire: Palgrave Macmillan.CrossRefGoogle Scholar
  25. Jamali, D., Sidani, Y., & El-Asmar, K. (2008). A three country comparative analysis of managerial CSR perspectives: Insights from Lebanon, Syria and Jordan. Journal of Business Ethics, 85(2), 173–192.CrossRefGoogle Scholar
  26. Jamali, D., Hallal, M., & Abdallah, H. (2010). Corporate governance and corporate social responsibility: Evidence from the healthcare sector. Corporate Governance: The International Journal of Business in Society, 10(5), 590–602.CrossRefGoogle Scholar
  27. Jamali, D., Karam, C., Yin, J., & Soundararajan, V. (2017). CSR logics in developing countries: Translation, adaptation and stalled development. Journal of World Business, 52(3), 343–359.CrossRefGoogle Scholar
  28. Jenkins, N., & Karanikola, I. (2014). Do hotel companies communicate their environmental policies and practices more than independent hotels in Dubai, UAE? Worldwide Hospitality and Tourism Themes, 6(4), 362–380.CrossRefGoogle Scholar
  29. Kang, N., & Moon, J. (2012). Institutional complementarity between corporate governance and corporate social responsibility: A comparative analysis of three capitalisms. Socio-Economic Review, 10, 85–108.CrossRefGoogle Scholar
  30. Kassis, S., & Majaj, Y. (2012). CSR and philanthropy: Different forms of effective social investment. In D. Jamali & Y. Sidani (Eds.), CSR in the Middle East (pp. 11–24). Hampshire: Palgrave Macmillan.CrossRefGoogle Scholar
  31. Kirat, M. (2015). Corporate social responsibility in the oil and gas industry in Qatar perceptions and practices. Public Relations Review, 41(4), 438–446.  https://doi.org/10.1016/j.pubrev.2015.07.001.CrossRefGoogle Scholar
  32. Lagoarde-Segot, T. (2011). Corporate social responsibility as a bolster for economic performance: Evidence from emerging markets. Global Business and Organizational Excellence, 31(1), 38–53.CrossRefGoogle Scholar
  33. Mellahi, K., Frynas, J. G., Sun, P., & Siegel, D. (2016). A review of the nonmarket strategy literature: Toward a multi-theoretical integration. Journal of Management, 42(1), 143–173.CrossRefGoogle Scholar
  34. Minnee, F., Shanka, T., Taylor, R., & Handley, B. (2013). Exploring corporate responsibility in Oman – Social expectations and practice. Social Responsibility Journal, 9(2), 326–339.  https://doi.org/10.1108/SRJ-02-2012-0018.CrossRefGoogle Scholar
  35. Mohamed, A. A., & Mohamad, M. S. (2011). The effect of Wasta on perceived competence and morality in Egypt. Cross Cultural Management: An International Journal, 18(4), 412–425.CrossRefGoogle Scholar
  36. Najjar, R. (2017). The key role of media and businesses in helping regional societies navigate modern-day storms. In N. Azoury (Ed.), Business and society in the Middle East (pp. 1–15). Cham: Springer Nature.Google Scholar
  37. Öksüz, B., & Görpe, S. (2014). The role of the Turkish public relations/communication professionals in corporate social responsibility: A research on practices and communications of CSR programs in Turkey. Global Media Journal: Turkish Edition, 5(9), 243–262.Google Scholar
  38. Pratten, J. D., & Abdulhamid Mashat, A. (2009). Corporate social disclosure in Libya. Social Responsibility Journal, 5(3), 311–327.CrossRefGoogle Scholar
  39. Quazi, A. M., & O’brien, D. (2000). An empirical test of a cross-national model of corporate social responsibility. Journal of Business Ethics, 25(1), 33–51.CrossRefGoogle Scholar
  40. Rashid, M., Abdeljawad, I., Manisah Ngalim, S., & Kabir Hassan, M. (2013). Customer-centric corporate social responsibility: A framework for Islamic banks on ethical efficiency. Management Research Review, 36(4), 359–378.CrossRefGoogle Scholar
  41. Rettab, B., Brik, A. B., & Mellahi, K. (2009). A study of management perceptions of the impact of corporate social responsibility on organisational performance in emerging economies: The case of Dubai. Journal of Business Ethics, 89(3), 371–390.CrossRefGoogle Scholar
  42. Ronnegard, D. (2010). CSR in the UAE. http://csrleaders.com/?p=259. Accessed 7 Dec 2011.
  43. Samara, G., & Berbegal-Mirabent, J. (2018). Independent directors and family firm performance: Does one size fit all? International Entrepreneurship and Management Journal, 14(1), 149–172.CrossRefGoogle Scholar
  44. Samara, G., Jamali, D., Sierra, V., & Parada, M. J. (2017). Who are the best performers? The environmental social performance of family firms. Journal of Family Business Strategy, 9, 33–43.CrossRefGoogle Scholar
  45. Seghir, K. (2017). Business and organization for sustainable societies. In N. Azoury (Ed.), Business and society in the Middle East (pp. 17–30). Cham: Springer Nature.CrossRefGoogle Scholar
  46. Selvik, K. (2013). Business and social responsibility in the Arab world: The zakat vs. CSR models in Syria and Dubai. Comparative Sociology, 12(1), 95–123.CrossRefGoogle Scholar
  47. Sidki Darendeli, I., & Hill, T. L. (2016). Uncovering the complex relationships between political risk and MNE firm legitimacy: Insights from Libya. Journal of International Business Studies, 47(1), 68–92.CrossRefGoogle Scholar
  48. Thornton, P. H., Ocasio, W., & Lounsbury, M. (2012). The institutional logics perspective: A new approach to culture, structure and process. Oxford: Oxford University Press.CrossRefGoogle Scholar
  49. Trans-Arabian Creative Communications Services. (2004, October 11). Microsoft Supports Kuwait CSR Conference, Showcasing Private Sector Community Expertise. Retrieved November 6, 2018, from http://www.csrwire.com/press_releases/20459-Microsoft-Supports-Kuwait-CSR-Conference-Showcasing-Private-Sector-Community-Expertise
  50. UNDP. (2016). Overview human development report (Rep.). Retrieved from http://hdr.undp.org/sites/default/files/HDR2016_EN_Overview_Web.pdf
  51. United Arab Emirates Ministry of Economy. (2017). Corporate social responsibility. Retrieved April 19, 2018, from http://www.economy.gov.ae/english/pages/csruae.aspx
  52. World Bank Group. (2016). Doing business regional profile 2016: Middle East and North Africa. Washington, DC: World Bank. Retrieved from: https://openknowledge.worldbank.org/handle/10986/23856.CrossRefGoogle Scholar
  53. World Business Council for Sustainable Development (WBCSD). (2002). The business case for sustainable development: Making a difference towards Johannesburg summit 2002 and beyond. Geneva: World Business Council for Sustainable Development.Google Scholar

Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.Olayan School of BusinessAmerican University of BeirutBeirutLebanon
  2. 2.American University of BeirutBeirutLebanon

Personalised recommendations