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An Approach Toward the Economic Assessment of Business Process Compliance

  • Stephan Kuehnel
  • Andrea Zasada
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11158)

Abstract

Business process compliance (BPC) denotes business processes that adhere to requirements originating from different sources, e.g., laws or regulations. Compliance measures are used in business processes to prevent compliance violations and their consequences, such as fines or monetary sanctions. Compliance measures also incur costs, e.g., for tools, hardware, or personnel. To ensure that companies can work economically even in intensively regulated environments, the economic viability of BPC has to be taken into account. A body of literature is already devoted to the economic assessment of processes and focuses on the business perspective, whereas corresponding approaches for BPC appear to be lacking. Consequently, we introduce a novel approach that allows for an economic assessment of process-based compliance measures. The approach takes monetary consequences of compliance violations into account and is based on the well-known basic workflow patterns for control flows. We demonstrate its applicability by means of an exemplary ordering process affected by Article 32 (1) of the EU General Data Protection Regulation.

Keywords

Business process compliance Economic assessment Compliance cost Workflow patterns 

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Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  1. 1.Martin Luther University Halle-WittenbergHalle (Saale)Germany
  2. 2.University of RostockRostockGermany

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