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Does the Performance of the Company Improve with the Digitalization and the Innovation?

  • Antonio Fernández-Portillo
  • Ricardo Hernández-Mogollón
  • Mari Cruz Sánchez-Escobedo
  • José Luís Coca Pérez
Conference paper
Part of the Studies in Systems, Decision and Control book series (SSDC, volume 180)

Abstract

The use of Information and Communication Technologies (ICT) has allowed for the creation of new business models since the last century. There is a tendency nowadays to digitalize everything that surrounds the company due to the ICT revolution. These actions are generating a great difference in the performance between digitalized and non-digitalized companies, causing great differences between them. Therefore, this paper analyzes how the company’s digitalization influences and the innovation its performance, providing a new business performance factor. To do so, the literature on the digital company was reviewed, as well as the business models used by digital companies. In addition, research has allowed us to detect the level of digitalization of the company, its strengths and weaknesses, and even show that as a result of this work, we can conclude that it is necessary to incorporate the digitalization of the company into its performance models, since it represents more than twenty percent of its economic performance.

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Antonio Fernández-Portillo
    • 1
  • Ricardo Hernández-Mogollón
    • 1
  • Mari Cruz Sánchez-Escobedo
    • 1
  • José Luís Coca Pérez
    • 1
  1. 1.European Academy of Management and Business Economics (AEDEM)Universidad de ExtremaduraCáceresSpain

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