Emotional Legitimacy

  • Francisco Díez-MartínEmail author
  • Camilo Prado-Román
  • Ana Cruz-Suárez
  • Emilio Díez-de-Castro
Conference paper
Part of the Studies in Systems, Decision and Control book series (SSDC, volume 180)


This paper analyzes the roll emotions play in organizational legitimacy. In contrast to literature about organizational legitimacy, we suggest emotions are crucial to provide legitimacy to some organizations where feelings usually are essential to have a bond with them. 36 interviews about 5 types of organizations were developed: religious, sport, cultural and educational organizations and NGOs. The results confirmed and extended the constructs of emotional legitimacy provided in the literature. From a managerial perspective and in order to obtain emotional legitimacy, our results confirm the need of taking long-term actions instead of being short-sighted. From a theoretical point of view, emotions arising from organizations with legitimacy are assessed and analyzed.


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Francisco Díez-Martín
    • 1
    Email author
  • Camilo Prado-Román
    • 2
  • Ana Cruz-Suárez
    • 1
  • Emilio Díez-de-Castro
    • 3
  1. 1.Department of Business EconomicsRey Juan Carlos UniversityMadridSpain
  2. 2.European Academy of Management and Business Economics (AEDEM) and Department of Business EconomicsRey Juan Carlos UniversityMadridSpain
  3. 3.Department of Business Administration and MarketingUniversity of Sevilla, Facultad de CC Economicas y EmpresarialesSevilleSpain

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