A Digital Decision Support System for Efficient Policing in Urban Security in a Community Policing Context

  • Elisavet CharalambousEmail author
  • Michael Skitsas
  • Nectarios Efstathiou
  • Nikolaos Koutras
Part of the SpringerBriefs in Criminology book series (BRIEFSCRIMINOL)


The community era of policing emphasizes the crime control function through a decentralized organization design. The diversification and evolution of crime made evident the value of citizen contribution towards its combating. The introduction of the directives of General Data Protection Regulation (GDPR) and Data Protection for Police and Criminal Justice Authorities (PCJA) call for privacy and security by design software implementations that preserve ownership to the data source and use by other bodies only under certain circumstances.

This chapter presents aspects concerning the implementation of, web and mobile, terminals as part of a greater architecture, for citizens and Police authorities, capable of fulfilling data privacy and security needs. Two separate access control layers have been developed: one for defining architectural policies and the other for controlling runtime operations for matching use preferences. Within the perspective of end user devices, data availability and system performance are discussed targeting: improved early warning and identification of public safety and security risks, enhanced crime reporting by allowing citizens and community to report incidents and perceived offences/crime more efficiently and effectively, enabling more proficient timely intervention.


Decision support Intelligent Community policing Law enforcement Mobile application Cross-platform development 



The work presented in this chapter received funding from the European Commission, under the “H2020-FCT-2014 Ethical/Societal Dimension Topic 2: Enhancing cooperation between law enforcement agencies and citizens - Community policing” call entitled INSPEC2T (Inspiring CitizeNS Participation for Enhanced Community PoliCing AcTions) under grant agreement number 653749.


  1. Braga, A. A., Hureau, D. M., & Papachristos, A. V. (2011). The relevance of micro places to citywide robbery trends: A longitudinal analysis of robbery incidents at street corners and block faces in Boston. Journal of Research in Crime and Delinquency, 48(1), 7–32.CrossRefGoogle Scholar
  2. Coldren, J. R., Huntoon, A., & Medaris, M. (2013). Introducing smart policing: Foundations, principles, and practice. Police Quarterly, 16(3), 275–286.CrossRefGoogle Scholar
  3. DIRECTIVE (EU) 2016/ 680 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL – of 27 April 2016 – on the protection of natural persons with regard to the processing of personal data by competent authorities for the purposes of the prevention, investigation, det, Off. J. Eur. Union, 2016.Google Scholar
  4. Fedorowicz, J., & Williams, G. B. (1986). Representing modeling knowledge in an intelligent decision support system. Decision Support Systems, 2(1), 3–14.CrossRefGoogle Scholar
  5. Forman Jr., J. (2004). Community policing and youth as assets. Journal of Criminal Law & Criminology, 95, 1.CrossRefGoogle Scholar
  6. Greene J. R.. (2000). Community policing in America: Changing the nature, structure, and function of the police. Criminal Justice, 3.Google Scholar
  7. Groff, E. R., Weisburd, D., & Yang, S.-M. (2010). Is it important to examine crime trends at a local ‘micro’ level?: A longitudinal analysis of street to street variability in crime trajectories. Journal of Quantitative Criminology, 26(1), 7–32.CrossRefGoogle Scholar
  8. Holsapple, C. W., & Whinston, A. B. (1987). Knowledge-based organizations. The Information Society, 5(2), 77–90.CrossRefGoogle Scholar
  9. Maguire, E. R., & Wells, W. (2002). Community policing. In Law Enforcement, Communication and Community (p. 33). Amityville, NY: Baywood Publishing.CrossRefGoogle Scholar
  10. Mirchandani, D., & Pakath, R. (1999). Four models for a decision support system. Information Management, 35(1), 31–42.CrossRefGoogle Scholar
  11. Power, D. J., & Sharda, R. (2009). Decision support systems. In Springer handbook of automation (pp. 1539–1548). Berlin: Springer.CrossRefGoogle Scholar
  12. REGULATION (EU) 2016/ 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL – of 27 April 2016 – on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).Google Scholar
  13. Skolnick, J. H. (2011). Justice without trial: Law enforcement in democratic society. New Orleans: Quid Pro Books.Google Scholar
  14. Sørensen, C., & Pica, D. (2005). Tales from the police: Rhythms of interaction with mobile technologies. Information and Organization, 15(2), 125–149.CrossRefGoogle Scholar

Copyright information

© The Author(s), under exclusive licence to Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Elisavet Charalambous
    • 1
    Email author
  • Michael Skitsas
    • 1
  • Nectarios Efstathiou
    • 1
  • Nikolaos Koutras
    • 1
  1. 1.ADITESS (Advanced Integrated Technology Solutions & Services Ltd.)Strovolos, NicosiaCyprus

Personalised recommendations