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Chatbot Integration Mechanism

  • Abhishek Singh
  • Karthik Ramasubramanian
  • Shrey Shivam
Chapter

Abstract

In Chapter 6, we designed a simple chatbot framework in Java which we called the IRIS (Intent Recognition and Information Service) framework. We discussed the core components of IRIS, such as how to define intents and how state machine can be implemented for defining state and transitions for building a conversational chatbot. An example use case focused on the insurance domain. In the example, we outlined specific capabilities that IRIS is supposed to perform such as providing market trend details, stock price information, weather details, and claim status.

Copyright information

© Abhishek Singh, Karthik Ramasubramanian, Shrey Shivam  2019

Authors and Affiliations

  • Abhishek Singh
    • 1
  • Karthik Ramasubramanian
    • 1
  • Shrey Shivam
    • 2
  1. 1.New DelhiIndia
  2. 2.DonegalIreland

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