Chatbots need to have features that enable human-like conversations. The goal is to make a chatbot conversation more human and thus better than the menu-driven approach of modern apps. In the previous chapters, we discussed types of chatbots and the regulatory constraints to consider for an in-house developed chatbot. In this chapter, we will discuss the simplified approach to building the integral components of chatbots. Later sections will introduce conversation flow for a sample request to facilitate the context build-up in a chatbot conversation. The chapter will end with the introduction to the “24x7 Insurance Agent” chatbot, which will be the use case discussed throughout the rest of the book.