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Problem Management Adaption

  • Abhinav Krishna Kaiser
Chapter

Abstract

Incident management is the first line of defense in providing immediate relief against the disruption of services and eventual downtimes. However, by no means does the incident management process get into the nitty-gritty of putting an end to the cause behind the incidents. Its purpose is to bring the services back up, even if the solution is a nonpermanent one.

Copyright information

© Abhinav Krishna Kaiser 2018

Authors and Affiliations

  • Abhinav Krishna Kaiser
    • 1
  1. 1.BengaluruIndia

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