Buy Software to Automate the Business
The perception when it comes to lost data is that your consulting firm should have kept that from happening. Beyond data loss, BDR software provides you with a number of additional options when it comes to streamlining your troubleshooting and device upgrade/replacement programs. You can bundle BDR into your offering; however, that causes your base price to seem higher. Either way, even if you run a BDR offering at a very slim margin, the more you can assume that devices are backed up (which means you need most recent completed backup as part of your device management software), the more flexible you can be. Beyond the need for comprehensive BDR, there are other points when it comes to RMM, PSA, and MSA software as well, which we will cover in the next section.