Evolving Roles in Your Agile Enterprise
An Agile and customer-value-driven enterprise is an organization that optimizes its roles in a manner that focuses on the Agile values and principles and customer value. This focus may necessitate shifts within an enterprise. The first shift is that employee roles should evolve toward aligning as closely to the customer and the creation of customer value. The second shift is that enterprises should add Agile activities that support customer value and remove activities that do not directly link to customer value.