A History of Workflow and Graphical Development
The one aspect of Salesforce.com that puts it over the top of the competition is the level of customization one can make to fit the tool into a company’s business process. This is by far better than how a lot of software works in which a company has to learn how a tool works and change its process to fit the tool. On top of all that, Salesforce.com does it with a cloud solution, meaning that the instance a company runs exists on the Internet to be accessed with a web browser and run on the Salesforce.com servers. No software is required to be loaded on an employee’s laptop, desktop, or mobile computing device. It’s truly a remarkable feat Salesforce.com has achieved by giving everyone universal access but at the same time distinct customizable instances for each of their customers.