Implementing Organizational Change: An Ordinary Effort for an Extra-ordinary Situation

  • J. H. Reynierse
  • P. J. Leyden

Abstract

The Acquisition of Long Island Trust Company (LITCO) by The Bank of New York (BONY) in early 1987 more than doubled BONY’s asset and deposit base in the vibrant Long Island market. The acquisition created a retail division with 79 branches, approximately 2.1 billion dollars in deposits, approximately 1.5 billion dollars in loans, and about 875 retail employees. In addition, another 175 employees from other BONY line and staff functions, e.g., Trust, had dotted line relationships to the Division and provided appropriate support. At the same time, the two banks’ widely different cultures and immediate management problems resulted in deteriorating conditions that affected almost every aspect of the Long Island Division’s operations.

Keywords

Customer Service Retail Sector Financial Focus Asset Quality Recognition Program 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

  1. Porter, M.E., Competitive Advantage. (New York: The Free Press, 1985).Google Scholar
  2. Reynierse, J.H., “Corporate Culture and the Concept of Competition”. in R.J. Niehaus and K F. Price, Eds. Creating the Competitive Edge through Human Resource Applications. (New York: Plenum, 1988).Google Scholar
  3. Reynierse, J. H. and Harker, J. B., “Measuring and Managing Organizational Culture”, Human Resource Planning, Vol. 9, No. 1, (1986), pp 1–8.Google Scholar

Copyright information

© Springer Science+Business Media New York 1991

Authors and Affiliations

  • J. H. Reynierse
    • 1
  • P. J. Leyden
    • 2
  1. 1.James H. Reynierse & Assoc.ChesapeakeUSA
  2. 2.Bank of New YorkNew YorkUSA

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