Implementation of Quality-Assurance Systems in Small Companies

  • A. Deshpande
  • F. Dusting
  • A. Younger

Summary

The problems arising from the introduction of formalized quality-assurance systems in small companies are analysed. Results of a survey of 300 small companies employing less than 300 people each are reported. Small companies have limited management and financial resources and, although better quality assurance will in the longer term reduce manufacturing costs, many are intimidated by the set up and running costs of an approved scheme such as BS 5750. The paper then describes the first year’s operation of a pilot scheme intended to help small companies around these problems. Experienced quality managers have been recruited by an academic institution and, with the institution’s backing, they act as managers for a group of small companies on a share-cost basis. Experience gained from this scheme is discussed.

Keywords

Quality System Small Company Pilot Scheme National Quality Standard Chief Inspector 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

  1. [1]
    Dale B G & Duncalf A (1984). Journal of the Proceedings of the Institution of Mechanical Engineers, 198 (6).Google Scholar

Copyright information

© Springer Science+Business Media New York 1986

Authors and Affiliations

  • A. Deshpande
    • 1
  • F. Dusting
    • 1
  • A. Younger
    • 1
  1. 1.Small Manufacturing Industries Development Association, Division of Industrial Systems and ControlHatfield PolytechnicHatfield, HertfordshireUK

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