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The Need for Analyzing e-Government Efficiency: An Introduction

  • Manuel Pedro Rodríguez-BolívarEmail author
Chapter
Part of the Public Administration and Information Technology book series (PAIT, volume 5)

Abstract

The question of e-Government has become one of the most important issues on political agendas today, and since the late 1990s, a number of countries have launched e-Government projects, with a particular emphasis on using ICT to provide electronic information and services to citizens and businesses. An analysis of literature review indicates that e-Government research has been focused on topics such as enhanced services, streamlined transactions, two-way communication, and greater transparency, but theoretical analysis and practical experiences regarding systems to measure impacts of e-Government implementation on the efficiency of public administrations remain without an appropriated answer nowadays. Therefore, there is a need for analyzing efficiency of e-Government implementations and for knowing the perception of main factors involved in e-Government projects regarding effects of e-Government projects into the efficiency of their work and decision-making processes.

This book, structured into three parts, seeks to contribute to the literature by filling the existing void and expanding knowledge in the field of efficiency of e-Government implementations for both public administrations and stakeholders. It provides understanding how e-Government efficiency could be measured and about the reasons why public managers and politicians are undertaking e-Government projects, as well as why stakeholders could be forcing public administrations in order to undertake e-Government projects.

Keywords

Public Administration Public Manager Deliberative Democracy Information Transparency Public Sector Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media New York 2014

Authors and Affiliations

  1. 1.Department of Accounting and FinanceUniversity of GranadaGranadaSpain

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