Advertisement

Bureaucracy Versus Mobility

  • Jeffrey Roy
Chapter
Part of the Public Administration and Information Technology book series (PAIT, volume 2)

Abstract

New forms of collaborative and open leadership are becoming an imperative as an increasingly networked and online society takes hold. Yet the political contours of political life in a digital world are often centralizing in many respects, constraining the emergence and traction of new forms of leadership and new governance models. Whereas mobility promotes and personifies openness and networks, the political and organizational foundations of the “machinery” of government are secrecy and bureaucracy. Understanding this clash is central to dissecting the challenges faced by the public sector today—a precursor to orchestrating any adaptation that must find ways to refurbish rather than abandon traditional public sector underpinnings with respect to behavioral values and culture and organizational and political structures.

Keywords

Public Sector Corporate Governance Governance Model Governance Capacity Strategic State 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Aucoin, P., Jarvis, M., & Turnbull, L. (2011). Democratizing the constitution: Reforming responsible government. Toronto, ON: Emond Montgomery Publications.Google Scholar
  2. Belanger, D., Coe, A., & Roy, J. (2007). Why business models matter. CIO Government Review (July), IT World Canada.Google Scholar
  3. Borins, S., Kernaghan, K., Brown, D., Bontis, N., 6, P., & Thompson, F. (2007). Digital State at the Leading Edge. Toronto: University of Toronto Press.Google Scholar
  4. Carmody, T. (2012, February 24). Apple gives shareholders more input: Will Facebook get the message? WIRED Magazine.Google Scholar
  5. Carr, N. (2008). Is Google making us stupid? Google Scholar
  6. Clark, I., & Swain, H. (2005). Distinguishing the real from the surreal in management reform: Suggestions for beleaguered administrators in the government of Canada. Canadian Public Administration, 48(4), 453–476.CrossRefGoogle Scholar
  7. Dutil, P., Howard, C., Langford, J., & Roy, J. (2010). The service state—Rhetoric, reality, and promise (Governance series). Ottawa, ON: University of Ottawa Press.Google Scholar
  8. Flumian, M. (2009). Citizens as prosumers: the next frontier of service innovation. Ottawa, ON: nGenera Institute on Governance.Google Scholar
  9. Flumian, M., Coe, A. A., & Kernaghan, K. (2007). Transforming service to Canadians: The service Canada model. International Review of Adminstrative Sciences, 73(4), 557–568.CrossRefGoogle Scholar
  10. Fountain, J. E. (2001). Building the virtual state: Information technology and institutional change. Washington, DC: Brookings Institution Press.Google Scholar
  11. Hubbard, R., Paquet, G., & Wilson, C. (2012). Stewardship: Collaborative metagovernance and inquiring systems. Ottawa, ON: Invenire Books.Google Scholar
  12. Kamarck, E. C. (2002). Applying 21st century government to homeland security. Arlington, VA: PricewaterhouseCoopers Endowment for the Business of Government.Google Scholar
  13. Martin, L. (2010). Harperland: The politics of control. Toronto, ON: Penguin Group Canada.Google Scholar
  14. McNutt, K. (2009). Citizen engagement through online consultation a comment on public involvement and e-consultation: A new era of democratic governance in Canada. Montreal, QC: IRPP.Google Scholar
  15. McNutt, K. A., & Carey, M. (2008). Canadian digital government. Regina: Saskatchewan Institute of Public Policy.Google Scholar
  16. Meijer, A. J. (2011). Networked Coproduction of public services in virtual communities: From a government-centric to a community approach to public service support. Public Administration Review, 7, 598–607.CrossRefGoogle Scholar
  17. Paquet, G. (1997). States, communities and markets: The distributed governance scenario. In T. J. Courchene (Ed.), The nation-state in a global information era: Policy challenges the bell Canada papers in economics and public policy (pp. 25–46). Kingston, ON: John Deutsch Institute for the Study of Economic Policy.Google Scholar
  18. Paquet, G. (2004). There is more to governance than public candelabras: E-governance and Canada’s public service. In L. Oliver & L. Sanders (Eds.), E-government reconsidered: Renewal of governance for the knowledge age. Regina: Canadian Plains Research Center.Google Scholar
  19. Reddick, C. G. (2011). Customer Relationship Management (CRM) technology and organizational change: Evidence for the bureaucratic and e-government paradigms. Government Information Quarterly, 28, 346–353.CrossRefGoogle Scholar
  20. Reddick, C. G., & Aikins, S. K. (Eds.). (2012). 2.0 technologies and democratic governance: Political, policy and management implications. New York: Springer.Google Scholar
  21. Reddick, C. G., & Roy, J. (2013). Business perceptions and satisfaction with E-government: Findings from a Canadian Survey. Government Information Quarterly (forthcoming).Google Scholar
  22. Roberts, A. (2006). Blacked out—Government secrecy in the information age. New York: Cambridge University Press.CrossRefGoogle Scholar
  23. Roy, J. (2006). E-government in Canada: Transformation for the digital age (Governance Series). Ottawa, ON: University of Ottawa Press.Google Scholar
  24. Roy, J. (2008). Beyond Westminster governance: Bringing politics and public service into the network era. Canadian Public Administration, 5(4), 541–568.CrossRefGoogle Scholar
  25. Roy, J. (2010). The rise of networked governance everywhere but in Westminster democracy. Policy options, September, 2010. Montreal, QC: Institute for Research on Public Policy.Google Scholar
  26. Roy, J. (2011). Bridging the great divide: Piliticians and the public. Montreal, QC: IRPP.Google Scholar
  27. Roy, J. (2012a). Social media’s democratic paradox: Lessons from Canada. European Journal of ePractice, 16, 5–15.Google Scholar
  28. Roy, J. (2012b). E-government & the evolution of service Canada—Transformation or stagnation? In C. G. Reddick (Ed.), Public sector transformation through E-government: Experiences from Europe and North America. London: Routledge.Google Scholar
  29. Roy, J. (2012c). Secrecy versus openness: Democratic adaptation in a Web 2.0 era. In C. G. Reddick & S. K. Aikins (Eds.), Web 2.0 technologies and democratic governance: Political, policy and management implications. New York: Springer.Google Scholar
  30. Roy, J. (2013). E-government & the evolution of service Canada—Transformation or stagnation? In C. G. Reddick (Ed.), Public sector transformation through E-government: Experiences from Europe and North America. London: Routledge.Google Scholar
  31. Schon, D. (1971). Beyond the stable state. New York: Random House.Google Scholar
  32. Stoker, G. (2005). Public value management—A new narrative for networked governance? American Review of Public Administration, 36(1), 41–57.Google Scholar
  33. Thomas, P. (2008). Political Administrative Interface in Canada’s Public Sector. Optimum Online, 38(2).Google Scholar
  34. Treadwell, J. (2007). Shared Governance and Collaboration. Prepared for EDUCAUSE Australasia 2007—Advancing knowledge pushing boundaries. Melbourne, Australia.Google Scholar
  35. Batorski, M., & Hadden, D. (2010) Embracing Government 2.0. Virginia: Grant Thorton. Retrieved from: http://www.grantthornton.com/staticfiles/GTCom/Publicsector/Gov20Jan2010.pdf
  36. Friedman T. (2011, October 23) Info technology revolution is taking off big-time. Retrieved from The Daily Advance: http://www.dailyadvance.com/opinion/other-views/thomas-friedman-infotechnology-revolution-taking-big-time-734597
  37. Reid, J. (2004). Holding Governments Accountable by Strengthening Access to Information Laws and Information Management Practices. In Oliver, L. and Sanders, L., Eds. (2004) E-Government Reconsidered: Renewal of Governance for the Knowledge Age. Regina: Canadian Plains Research Center.Google Scholar
  38. Lips, M. (2012). E-government is dead: Long live public adminstration 2.0. Information Polity, 17(2012), 239–250.Google Scholar

Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  • Jeffrey Roy
    • 1
  1. 1.Dalhousie UniversityHalifaxCanada

Personalised recommendations