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Perspectives

  • Andres R. Sanchez

Abstract

You made it to the last chapter; we both have. In this chapter, I will explain the things that seem the most probable to happen to technical support and the way we do the work. These are not predictions or simple wishful thinking. These are truly the changes that will impact the work in the future.

Keywords

Technical Support Support Organization Customer Service Preventive Maintenance Technology Company 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© CA, Inc. 2009

Authors and Affiliations

  • Andres R. Sanchez

There are no affiliations available

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