Inviting a person to talk
One day Sarah, who works in our office, seemed to be very distracted and unable to concentrate. Kathryn noticed that Sarah was unable to focus on tasks that she needed to complete with some urgency, and her normal friendly manner had been replaced by rather brief, grumpy responses. Also, she looked as though she had slept in the clothes she was wearing and had forgotten to brush her hair, which she usually kept neat and tidy.
KeywordsFacial Expression Everyday Life Feedback Statement Personal Problem Line Manager
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