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Experiences in Integrated Multi-Domain Service Management

  • D. Lewis
  • T. Tiropanis
  • A. McEwan
  • C. Redmond
  • V. Wade
  • R. Bracht
Chapter
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT)

Abstract

Increased competition, complex service provision chains and integrated service offerings require effective techniques for the rapid integration of telecommunications services and management systems over multiple organisational domains. This paper presents some of the results of practical development work in this area, detailing the technologies and standards used, the architectural approach taken and the application of this approach to specific services. This work covers the integration of multimedia services, broadband networks, service management and network management, though the detailed examples given focus specifically on the integration of services and service management.

Keywords

Multi-domain service management TINA Service Architecture reusable service components 

References

  1. [Adams]
    Adams, E., Willetts, K., The Lean Service Provider: Surviving the Shakeout Through Service Management Excellence, McGrw-Hill, ISBN 007–070306-X,1996Google Scholar
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    Hall, J. (editor) Management of Telecommunications Systems and Services: Modelling and Implementing TMN–Based Multi–Domain Management, Lecture Notes in Computer Science 1116, Springer–Verlag, ISBN 3–540–61578–4, 1996Google Scholar
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    de la Fuente, L., A., Walles, T., Management Architecture, TINA Baseline Document TB_GN.010_2.0_94, December 1994Google Scholar
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  8. [X/Open]
    Inter-domain Management Specifications: Specification Translation, X/Open Preliminary Specification, Second Sanity Check Draft, June 1996Google Scholar

Copyright information

© IFIP 1998

Authors and Affiliations

  • D. Lewis
    • 1
  • T. Tiropanis
    • 1
  • A. McEwan
    • 1
  • C. Redmond
    • 2
  • V. Wade
    • 2
  • R. Bracht
    • 3
  1. 1.Department of Computer ScienceUniversity College LondonLondonUK
  2. 2.Department of Computer ScienceTrinity College Dublin O’Reilly InstituteIreland
  3. 3.IBMEuropean Networking CentreHeidelbergGermany

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