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The Esteam-316 dialogue manager

  • Thomas Grossi
  • Didier Bronisz
  • François Jean-Marie
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 636)

Abstract

Advising someone seems easy to do but, like any human behavior, advice-giving requires numerous and elaborate mechanisms. The advice-giver must have a good understanding of the needs of the user, be able to solve the problem or answer the request of the user, and finally to explain the presented solution. In ESPRIT project Esteam-316, we developed an advice-giving system for financial investment. In this paper we give an overview of the entire project (which ended in 1989) and a more detailed presentation of the dialogue management component. We put particular emphasis on the data structures used and on the use of planning mechanisms in conducting the dialogue.

Keywords

Problem Solver Management Style Task Plan Functional Description Investment Plan 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 1992

Authors and Affiliations

  • Thomas Grossi
    • 1
  • Didier Bronisz
    • 1
  • François Jean-Marie
    • 1
  1. 1.Cap Gemini InnovationGrenobleFrance

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