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Study on Productivity Improvement and Quality Control at a Smart Card Company Based on Six Sigma

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Abstract

The development of smart card is stepping into the era of high-speed as the improvement of producing techniques becomes more mature. The application of smart cards is widely used in multiple fields such as transportation, telecommunication, medical treatment, financials, etc. A study regarding six sigma was conducted at a smart card company which was undergoing downturn times due to the bottleneck process on assembly line and the market competition pressure. A very important methodology of Six Sigma, DMAIC, was used to improve the productivity without adding any unvalued equipment or additional labor, at the same time ensure the standard quality of smart cards to satisfy customers. This study finally presented the ideal improvement plan and put it into practical application, which brought the desirable achievements and considerable benefits to the company.

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Acknowledgements

This work is supported by the natural science foundation of China (51875451).

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Correspondence to Yue Wu .

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© 2019 Springer Nature Singapore Pte Ltd.

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Wu, Y., Xu, C., Li, Cx., Wan, Yj. (2019). Study on Productivity Improvement and Quality Control at a Smart Card Company Based on Six Sigma. In: Huang, G., Chien, CF., Dou, R. (eds) Proceeding of the 24th International Conference on Industrial Engineering and Engineering Management 2018. Springer, Singapore. https://doi.org/10.1007/978-981-13-3402-3_61

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