Skip to main content

Computer-Assisted Qualitative Research: An Overview

  • Chapter
  • First Online:
Qualitative Research Using R: A Systematic Approach

Abstract

Computer-assisted qualitative data analysis (CAQDAS)-based qualitative research is both an art and a science. It relies on creativity and disciplined imagination (Weick KE, Acad Manag Rev 14(4):516–531, 1989) plus systematic, accurate, reliable, and iterative approaches. The primary challenge in qualitative research is to transform “hundreds of pages of field notes to a final report” (Miles MB, Huberman AM, Qualitative data analysis: an expanded source book. 2nd ed. Sage, Thousand Oaks, 1994, p. 281) in a rigorous, defendable, and auditable process. Qualitative research is not “a disorganized stumble through a mass of data, full of ‘insightful’ observations of a mainly anecdotal nature” (Silverman D, Interpreting qualitative data: methods for analysing talk, text, and interaction. Sage, London, 1993, p. 43). Rather, it is a disciplined yet creative way to bring the messy, rich and thick data into discernible patterns, concepts, processes or mechanisms. To move from an anecdotal to a systematic approach in doing qualitative research, researchers can utilize the advances in computing technologies in the form of CAQDAS and adopt one of the dominant qualitative approach methodologies (see Chaps. 1 and 3). In this chapter, we describe the rationale for using CAQDAS in qualitative research as a strategy to professionalize and legitimize qualitative research. We also compare RQDA –– the R package for Qualitative Data Analysis –– the CAQDAS we introduce here, with three of the most well-known CAQDAS software (One of the earliest CAQDAS tools was NUDIST (Richards T, & Richards L, Qual Sociol 14(4):307–324, 1991). Other types of CAQDAS software, which are proprietary based (requires license fees), are MAXqda, QDA Miner, Dedoose, and webQDA. Open source (free) CAQDAS software includes Aquad, Coding Analysis Toolkit (CAT), Transana, and WeftQDA, among others) programs, NVivo, ATLAS.ti, and MaxQDA.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    CAQDAS software has been used to facilitate qualitative research in areas such as arts and humanities (Norgaard 2011; Paulus and Lester 2016), business and management (Molecke and Pinkse 2017; Wright and Nyberg 2017), non-profit management and social enterprises (Brown and Guo 2010; Chandra and Shang 2017), social work (Oswald 2017), urban and environmental studies (Lozano and Huisingh 2011; Moore 2009), to public administration and political science (Fisher 2013; Micheli and Neely 2010), as well as health sciences (Colgrove et al. 2010; Håkanson et al. 2010).

  2. 2.

    For Windows users, a researcher can open a qualitative data document (e.g., transcribed interview) and then click “save as” and save it as “.txt” file format. For Mac OS users, click “save as” and save it as “.txt” plain text format.

References

  • Babbie, E. (2002). The basics of social research (2nd ed.). Belmont: Thomson Learning.

    Google Scholar 

  • Bazeley, P. (2007). Qualitative data analysis with NVivo. London: Sage.

    Google Scholar 

  • Brown, W. A., & Guo, C. (2010). Exploring the key roles for nonprofit boards. Nonprofit and Voluntary Sector Quarterly, 39(3), 536–546.

    Article  Google Scholar 

  • Chandra, Y., & Shang, L. (2017). Unpacking the biographical antecedents of the emergence of social enterprises: A narrative perspective. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 28(6), 2498–2529.

    Article  Google Scholar 

  • Colgrove, J., Abiola, S., & Mello, M. M. (2010). HPV vaccination mandates—Lawmaking amid political and scientific controversy. New England Journal of Medicine, 363(8), 785–791.

    Article  Google Scholar 

  • Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. London: Sage.

    Google Scholar 

  • Denzin, N. K., & Lincoln, Y. S. (2005). Introduction: The discipline and practice of qualitative research. In N. K. Denzin & Y. S. Lincoln (Eds.), The Sage handbook of qualitative research (3rd ed., pp. 1–32). Thousand Oaks: Sage.

    Google Scholar 

  • Fisher, D. R. (2013). Understanding the relationship between subnational and national climate change politics in the United States: Toward a theory of boomerang federalism. Environment and Planning C: Government and Policy, 31(5), 769–784.

    Article  Google Scholar 

  • Gilbert, L. S. (2002). Going the distance: ‘Closeness’ in qualitative data analysis software. International Journal of Social Research Methodology, 5(3), 215–228.

    Article  Google Scholar 

  • Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16(1), 15–31.

    Article  Google Scholar 

  • Håkanson, C., Sahlberg-Blom, E., & Ternestedt, B. M. (2010). Being in the patient position: Experiences of health care among people with irritable bowel syndrome. Qualitative Health Research, 20(8), 1116–1127.

    Article  Google Scholar 

  • Lozano, R., & Huisingh, D. (2011). Inter-linking issues and dimensions in sustainability reporting. Journal of Cleaner Production, 19(2), 99–107.

    Article  Google Scholar 

  • MacMillan, K. (2005). More than just coding? Evaluating CAQDAS in a discourse analysis of news texts. Forum: Qualitative Social Research, 6(3), Art. 25. Retrieved from http://www.qualitative-research.net/fqs/fqs-eng.htm

  • Micheli, P., & Neely, A. (2010). Performance measurement in the public sector in England: Searching for the golden thread. Public Administration Review, 70(4), 591–600.

    Article  Google Scholar 

  • Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded source book (2nd ed.). Thousand Oaks: Sage.

    Google Scholar 

  • Molecke, G., & Pinkse, J. (2017). Accountability for social impact: A bricolage perspective on impact measurement in social enterprises. Journal of Business Venturing, 32(5), 550–568.

    Article  Google Scholar 

  • Moore, K. S. (2009). Gentrification in Black face?: The return of the Black middle class to urban neighborhoods. Urban Geography, 30(2), 118–142.

    Article  Google Scholar 

  • Morse, J. M., & Richards, L. (2002). Read me first for a user’s guide to qualitative methods. Thousand Oaks: Sage.

    Google Scholar 

  • Norgaard, M. (2011). Descriptions of improvisational thinking by artist-level jazz musicians. Journal of Research in Music Education, 59(2), 109–127.

    Article  Google Scholar 

  • Oswald, A. G. (2017). Improving outcomes with qualitative data analysis software: A reflective journey. Qualitative Social Work, 1473325017744860. https://doi.org/10.1177/1473325017744860

  • Paulus, T. M., & Lester, J. N. (2016). ATLAS.ti for conversation and discourse analysis studies. International Journal of Social Research Methodology, 19(4), 405–428.

    Article  Google Scholar 

  • Richards, T., & Richards, L. (1991). The NUDIST qualitative data analysis system. Qualitative Sociology, 14(4), 307–324.

    Article  Google Scholar 

  • Roberts, K. A., & Wilson, R. W. (2002). ICT and the research process: Issues around the compatibility of technology with qualitative data analysis. Forum Qualitative Sozialforschung/Forum: Qualitative Social Research, 3(2), Art. 23. http://nbn-resolving.de/urn:nbn:de:0114-fqs0202234. Accessed 8 Jan 2013.

    Google Scholar 

  • Rodik, P., & Primorac, J. (2015, January). To use or not to use: Computer-assisted qualitative data analysis software usage among early-career sociologists in Croatia. In Forum: Qualitative social research (Vol. 16, No. 1). Berlin: Freie Universität

    Google Scholar 

  • Saillard, E. K. (2011). Systematic versus interpretive analysis with two CAQDAS packages: NVivo and MAXQDA. Forum Qualitative Sozialforschung/Forum: Qualitative Social Research, 12(1). http://www.qualitative-research.net/index.php/fqs/article/view/1518

  • Silverman, D. (1993). Interpreting qualitative data: Methods for analysing talk, text, and interaction. London: Sage.

    Google Scholar 

  • Sinkovics, R. R., & Alfoldi, E. A. (2012). Progressive focusing and trustworthiness in qualitative research. Management International Review, 52(6), 817–845.

    Article  Google Scholar 

  • Sotiriadou, P., Brouwers, J., & Le, T. A. (2014). Choosing a qualitative data analysis tool: A comparison of NVivo and Leximancer. Annals of Leisure Research, 17(2), 218–234.

    Article  Google Scholar 

  • Strauss, A., & Corbin, J. M. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Newbury Park: CA, Sage.

    Google Scholar 

  • Weber, P. R. (1985). Basic content analysis. Beverly Hills: Sage.

    Google Scholar 

  • Weick, K. E. (1989). Theory construction as disciplined imagination. Academy of Management Review, 14(4), 516–531.

    Article  Google Scholar 

  • Wickham, M., & Woods, M. (2005). Reflecting on the strategic use of CAQDAS to manage and report on the qualitative research process. The Qualitative Report, 10(4), 687–702.

    Google Scholar 

  • Woods, M., Paulus, T., Atkins, D. P., & Macklin, R. (2015). Advancing qualitative research using qualitative data analysis software (QDAS)? Reviewing potential versus practice in published studies using ATLAS.ti and NVivo, 1994–2013. Social Science Computer Review, 0894439315596311.

    Google Scholar 

  • Woods, M., Macklin, R., & Lewis, G. K. (2016). Researcher reflexivity: Exploring the impacts of CAQDAS use. International Journal of Social Research Methodology, 19(4), 385–403.

    Article  Google Scholar 

  • Wright, C., & Nyberg, D. (2017). An inconvenient truth: How organizations translate climate change into business as usual. Academy of Management Journal, 60(5), 1633–1661.

    Article  Google Scholar 

  • Yin, R. (1994). Case study research design and method. Beverly Hills: Sage.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Chandra, Y., Shang, L. (2019). Computer-Assisted Qualitative Research: An Overview. In: Qualitative Research Using R: A Systematic Approach. Springer, Singapore. https://doi.org/10.1007/978-981-13-3170-1_2

Download citation

  • DOI: https://doi.org/10.1007/978-981-13-3170-1_2

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-13-3169-5

  • Online ISBN: 978-981-13-3170-1

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics