Abstract
This chapter discusses and concludes the findings of the systematic review and narrative synthesis of the literature to address the low levels of engagement in a unionised environment. This chapter concludes that the replacement of the traditional adversarial approach with new management strategies has the most potential of raising engagement levels in a unionised context. The biggest challenge for organisations is to achieve sustainable employee engagement in a unionised environment due to the different expectations unionised and non-unionised employees have from employers. Our framework contributes to the engagement theory and practice in that it is the first conceptual framework to illustrate how antecedents, specifically applicable to a unionised environment, can foster and enhance employee engagement levels in a unionised environment.
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Nel, J.H., Linde, B. (2019). Discussion and Conclusion. In: The Art of Engaging Unionised Employees. Palgrave Pivot, Singapore. https://doi.org/10.1007/978-981-13-2197-9_7
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DOI: https://doi.org/10.1007/978-981-13-2197-9_7
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