Abstract
This chapter shows how every organization is ICT driven, and why we need an “ICT lens” for looking at the modern and future landscapes of industry and society. It shows, with example, how every business is becoming a digital business, and outlines the main differences between the new organizations and the old. The nature of work and the kind of new jobs, careers, and skills are discussed.
Architecture does not create extraordinary organizations by collecting extraordinary people. It does so by enabling very ordinary people to perform in extraordinary ways.
—John Kay (1995) Elements of Corporate Success
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Birudavolu, S., Nag, B. (2019). Every Organization Is a Complex ICT System. In: Business Innovation and ICT Strategies. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-13-1675-3_3
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DOI: https://doi.org/10.1007/978-981-13-1675-3_3
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