Abstract
The Qimaavik Women’s Shelter (QWS), located in Canada’s far north, provides female victims of domestic violence with a safe place to stay on a short-term basis. This case examines the challenges involved in demand management. While it is essential to ensure that available services are fully utilised, it is also important to ensure that excessive demand is not created. Counselling is an important tool to direct women to community resources and housing options outside of QWS, in order to help manage demand for its services.
Case prepared by Anne M. LAVACK
Country case: CANADA
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Debbie Paquette was the Executive Director in 2005, at the time the information for this case was gathered.
References
Ansara DL, Hinden MJ (2010) Formal and informal help-seeking associated with women’s and men’s experiences of intimate partner violence in Canada. Soc Sci Med 70:1011–1018
Billson JM (2001) Inuit dreams, Inuit realities: shattering the bonds of dependency. Am Rev Can Stud 31:283–299
Billson JM (2006) Shifting gender regimes: the complexities of domestic violence among Canada’s Inuit. Inuit Stud 30:69–88
George D (2006) Qimaavik shelter gets partial reprieve. Nunatsiaq News, October 27
Healey GK, Meadows LM (2007) Inuit women’s health in Nunavut, Canada: a review of the literature. Int J Circumpolar Health 66:199–214
Iyengar R, Sabik L (2009) The dangerous shortage of domestic violence services. Health Aff 28:1052–1065
Janoviček N (2007) No place to go: local histories of the battered women’s shelter movement. UBC Press, Vancouver
Kennedy AC, Adams A, Bybee D, Campbell R, Kubiak SP, Sullivan C (2012) A model of sexually and physically victimized women’s process of attaining effective formal help over time: the role of social location, context, and intervention. Am J Community Psychol 50(1–2):217–228
Law SF, Hutton EM (2007) Community psychiatry in the Canadian Arctic: reflections from a 1-year continuous consultation series in Iqaluit, Nunavut. Can J Community Ment Health 26:123–140
Légaré A (2008) Canada’s experiment with Aboriginal self-determination in Nunavut: from vision to illusion. Int J Minor Group Rights 15:335–367
Lovelock C (1984) Strategies for managing demand in capacity-constrained service organizations. Serv Ind J 4:12–30
Macy RJ, Giattina MC, Parish SL, Crosby C (2010) Domestic violence and sexual assault services: historical concerns and contemporary challenges. J Interpers Violence 25:3–32
Rogers S (2011) Iqaluit’s Qimaavik shelter overwhelmed, underfunded: director. Nunatsiaq News online. http://www.nunatsiaqonline.ca/stories/article/23887_iqaluits_qimaavik_shelter_overwhelmed_underfunded_director/
Sookraj D, Hutchinson P, Evans M, Murphy MA (2012) Aboriginal organizational response to the need for culturally appropriate services in three small Canadian cities. J Soc Work 12(2):136–157
Tester F (2009) Iglutaasaavut (our new homes): neither ‘new’ nor ‘ours’ – housing challenges of the Nunavut territorial government. J Can Stud 43:137–158
Acknowledgements
Thank you to Debbie Paquette for her willingness to share her time and knowledge with the author of this article.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Lavack, A.M. (2013). Case 14: Qimaavik Women’s Shelter. In: Alves, H., Vázquez, J. (eds) Best Practices in Marketing and their Impact on Quality of Life. Applying Quality of Life Research:. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-5878-0_15
Download citation
DOI: https://doi.org/10.1007/978-94-007-5878-0_15
Published:
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-007-5877-3
Online ISBN: 978-94-007-5878-0
eBook Packages: Humanities, Social Sciences and LawSocial Sciences (R0)