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Unerwartete Herausforderungen in Projekten erfolgreich managen pp 131–151Cite as

Unsicherheit, Unerwartetes und soziale Systeme

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Zusammenfassung

Im täglichen Sprachgebrauch werden die Begriffe Risiko, Unsicherheit und Ungewissheit oft synonym verwendet. Für das Verständnis des Handelns in Turbulenzen ist es jedoch notwendig zu differenzieren. Risiko, Unsicherheit oder Ungewissheit haben unterschiedliche Auswirkungen und müssen daher auch mit unterschiedlichen Ansätzen und Methoden gemanaged werden. Die Konzepte von Risiko und Unsicherheit, die Themen des ersten Abschnitts, beziehen sich auf Vorhersehbarkeit der Zukunft und sind daher eng mit Informationen verbunden. Der Hauptunterschied zwischen diesen Konzepten ist der Grad der Vorhersagbarkeit. Im Falle des Unerwarteten, der Überraschung, fehlt diese Voraussicht gänzlich. Im zweiten Abschnitt wird als Vorbereitung für die weiteren Teile die Organisation als entscheidungsbasiertes soziales System definiert und es werden Entscheidungsspielräume in drei Dimensionen – Inhalt, soziale Beziehungen, Zeit – angelegt.

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Notes

  1. 1.

    Dieser Ausspruch wird von Heinz von Foerster [50] dem chilenischen Biologen und Kybernetiker Humberto Maturana zugeschrieben, wobei es, wenn man von Foersters Vorliebe für autologische Sprachspiele kennt, gar nicht darauf ankommt, ob dies Maturana wirklich gesagt hat – er hätte es sagen können …

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  1. Fachhochschule des BFI Wien GmbH, Wien, Österreich

    Andreas Nachbagauer, Iris Schirl-Böck & Edgar Weiss

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Nachbagauer, A., Schirl-Böck, I., Weiss, E. (2020). Unsicherheit, Unerwartetes und soziale Systeme. In: Unerwartete Herausforderungen in Projekten erfolgreich managen. Springer Gabler, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-60944-6_6

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